Service Coordinator
Type: Full-time
Experience: Entry-Mid level
Functions: Service Scheduling, Service Coordination, Customer Service
Industries: Information Technology Services
Pay Description: Competitive Hourly Pay
Job Description:
Our service coordinator is responsible for working with clients and technical staff to schedule on-site service, remote service and projects as well as verifying client satisfaction and identifying any customer service issues. Individuals in this positions will be expected to understand scheduling requirements, prioritize calls and coordinate client needs and schedules with technical staff.
Skills Required:
If you have 2-3 years of experience in a service industry including working directly with clients, we would like to talk to you. The more experience the better, of course, but we’re willing to talk if you like helping clients resolve issues and seeing our clients succeed. This position will spend a large percentage of their time on the phone with clients and internal staff during an 8am – 5pm work day.
Qualifications:
- 2-3+ years of service coordinating or similar experience.
- Clear telephone voice
- Experience coordinating schedules
- Strong oral/written communication skills to communicate with non-technical clients as well as 3rd party vendors and ability to communicate clearly.
- A TEAM PLAYER who is self-motivated and self-sufficient.
What We Are Seeking:
We are seeking an individual that is motivated by delivering outstanding results to their clients and thrives in a fast paced, positive environment. Our clients rely on us to exceed their expectations, and we consistently deliver talented candidates that support our clients’ most demanding initiatives.
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